HOW WE HELP
1. Personal assessment and review
With a dedicated contact, we conduct an initial assessment of your needs over the telephone, at your home address or place of work dependent of your preferences, discretion and complexity. We will discuss your what is important to you and look to overcome current issues that may inhibit your lifestyle such as warranty restrictions and then agree a preferred renewal date.
During the meeting we will discuss any additional assistance that may be required in working out the value for replacement of your treasured items.
We will then agree your required timescales for stage 2.
2. Report and recommendations
Through getting closer to your individual needs, we provide our partner insurers with a better understanding of your requirements and in doing so our underwriters are able to tailor a personalised solution with the right cover. Our relationships enable us to go a step further so that should the need arise, we can obtain a contribution or fully fund risk improvements for you such as valuations, leak detection systems, alarms, safes, electrical inspections and vehicle trackers to name just a few.
We will report back to you our as agreed and discuss with you our recommendations with written confirmation. Copy reports and contents inventory will also be provided as required.
3. Continuous service
Providing terms are acceptable as a client we will contact you at regular intervals either monthly, quarterly, 6 monthly or annually as per your requirements to ensure that your policy remains up to date and your requirements are still being met as well as ensuring that our recommendations remain value for money.